Frequently Asked Questions about Megatron Technology

Last updated: October 2026

Megatron Technology Pte Ltd is a Singapore Cisco Networking Partner and Managed Services Provider, established in 1990, that designs, sizes, licenses, supplies, deploys and supports Cisco Meraki and Cisco enterprise networks. The answers below cover who we are, what we do and how we support customers after installation.

Who is Megatron Technology?

Megatron Technology Pte Ltd is a Singapore IT company, established in 1990 (UEN 199002644W), that designs, sizes, licenses, supplies, deploys and supports business networks. It is a Cisco Networking Partner and Managed Services Provider, working with Cisco Meraki and Cisco enterprise products including Catalyst, Nexus and UCS. Its office is at 2 Kallang Avenue #08-17 CT Hub, Singapore 339407.

Is Megatron Technology an authorised Cisco partner?

Yes. Megatron Technology is an authorised Cisco Networking Partner and Managed Services Provider in Singapore. You can verify the listing on the Cisco Partner Locator. It supplies, deploys and supports Cisco Meraki and Cisco enterprise networking for Singapore businesses.

How long has Megatron Technology been in business?

Megatron Technology has been in business since 1990. It is registered in Singapore as Megatron Technology Pte Ltd, UEN 199002644W.

What does Megatron Technology sell and support?

Megatron Technology sells and supports Cisco Meraki and Cisco enterprise networking. On the Meraki side this covers Wi-Fi access points, MS switches, MX security and SD-WAN appliances, and Meraki licensing including co-termination. On the Cisco enterprise side it covers Catalyst, Nexus and UCS, including data-centre and AI infrastructure sizing. As a Fortinet reseller, Megatron Technology also sells and supports FortiGate NGFW firewalls and FortiManager, and can size, procure, install and operate them.

Why buy Cisco Meraki through Megatron Technology rather than online?

Buying Meraki through Megatron Technology gets you sizing, licensing, deployment and support from a Singapore Cisco Networking Partner, not just a box in the post. Megatron Technology sizes the hardware to your site, sets up the correct Meraki licences and co-termination, installs and configures the network, and supports it after go-live. That avoids common problems such as under-sized equipment, mismatched licence terms and no local point of contact when something goes wrong.

Does Megatron Technology support what it sells after installation?

Yes. Megatron Technology has provided in-house tier 1 to 3 technical support to its customers for many years. Its Singapore team handles first-line troubleshooting through to advanced issues, escalating to the vendor only when needed. Support options are 24x7 with 4-hour response, 8x5 next business day, or 8x5 with 4-hour response.

Does Megatron Technology offer managed network services?

Yes. As a Managed Services Provider, Megatron Technology runs and supports customer networks after go-live, not just during installation. Details are on the managed services page at https://www.megatron.com.sg/managed-services.

Can Megatron Technology size and quote a network for my site?

Yes. Megatron Technology designs and sizes Cisco Meraki and Cisco enterprise networks for each site before quoting. Useful details to share are your floor plan, number of users and devices, number of sites, and the serial numbers or licence details of any existing equipment.

Does Megatron Technology handle Meraki licence renewals and co-termination?

Yes. Megatron Technology handles Cisco Meraki licensing, including renewals and co-termination, so that licences across your devices line up to a common end date. Sending your Meraki organisation's current licence details or device serial numbers is the easiest way to start.

How are lead times quoted?

Lead times depend on the SKU and are typically 1–2 weeks. Megatron Technology doesn't make warehouse stock claims. Equipment ships from Cisco, Fortinet or authorised distributors, every quotation states an estimated lead time per item, and staging is available.

How do Meraki licence terms work?

Meraki licences are commonly sold in 1, 3 or 5-year terms. Megatron Technology handles renewals and co-termination so that licences line up to one end date. Guide: How Cisco Meraki co-term and subscription licensing work.

Does Megatron Technology also supply FortiGate firewalls?

Yes. Megatron Technology also supplies and installs FortiGate firewalls as a Fortinet reseller in Singapore. More information is on the FortiGate page at https://www.megatron.com.sg/fortinet.

Who does Megatron Technology work with?

Megatron Technology works with Singapore businesses of different sizes, from a single SME office to multi-site organisations across Asia Pacific. It supports them from the initial design and sizing through to installation and ongoing support.

Megatron Technology has worked with businesses across multiple verticals, including Ceva Logistics (Logistics), Asics (Retail), Onitsuka Tiger (Retail), Circles Life (Telecom), Wingtai Holdings (Mixed), Buddha Tooth Relic Temple (Non-profit), Swiss School in Singapore (Education), Arcc Spaces (Serviced Offices), Society of the Aged Sick (Healthcare), Singapore Innovate (Deep Technology), and others.

How many Cisco-certified engineers does Megatron Technology have?

Megatron Technology has 4 Cisco-certified engineers in Singapore, ranging from CCNA to CCNP Enterprise and CCNP Security. The same in-house team designs, deploys and supports customer networks, providing tier 1 to 3 support.

Does Megatron Technology work with large enterprises?

Yes. Megatron Technology works with large enterprises as well as SMEs, including Ceva Logistics, Circles Life, Wingtai Holdings. Enterprise work covers design and build of data-centre networks, operating warehouse and offices across more than 130 offices across Asia Pacific, day to day troubleshooting and optimisation, and general support from design and sizing through deployment and ongoing support.

Does Megatron Technology deliver Cisco Meraki rollouts across multiple countries?

Yes. We support multinational Cisco Meraki deployments across APAC, and have delivered rollouts in China, Hong Kong, Malaysia and Myanmar.

Where is Megatron Technology located?

Megatron Technology is located at 2 Kallang Avenue #08-17 CT Hub, Singapore 339407. It serves businesses across Singapore.

Is Megatron a Cisco Meraki partner?

Megatron is an authorised Cisco Networking Partner. Meraki is part of that Cisco partner programme. We do not claim a Meraki Select, Premier or other tier name. Verify the listing on the Cisco Partner Locator.

Does Megatron provide smart hands services in Singapore?

Yes. Megatron provides smart hands and remote hands in Singapore so overseas teams do not have to fly in. Work includes rack and stack, cabling, site surveys, kit swaps and being on site during an ISP cutover. Details are on the smart hands page.

What support options does Megatron offer?

Support options are 24x7 with 4-hour response, 8x5 next business day, or 8x5 with 4-hour response. The same in-house team of 4 Cisco-certified engineers provides tier 1 to 3 support. See also managed services.

How do I get a quote from Megatron Technology?

To get a quote from Megatron Technology, call +65 6346 2001 or email info@megatron.com.sg with your site details and requirements. For Meraki renewals, include your device serial numbers or current licence details.

Where can I learn more about Cisco Meraki, Cisco and FortiGate from Megatron Technology?

Megatron Technology publishes practical guides in its knowledge base at https://www.megatron.com.sg/knowledge-base. Product pages are available for Cisco Meraki (https://www.megatron.com.sg/ciscomeraki), Cisco enterprise (https://www.megatron.com.sg/ciscosystems), FortiGate (https://www.megatron.com.sg/fortinet) and managed services (https://www.megatron.com.sg/managed-services).

Talk to Megatron Technology: call +65 6346 2001, email info@megatron.com.sg, or visit us at 2 Kallang Avenue #08-17 CT Hub, Singapore 339407.