support solutions

 

network

  • Pro-active maintenance of hardware

  • Configuration change management

  • 3rd party vendor co-ordination

  • IT consulting

  • Patches, updates, backups

  • General troubleshooting

  • RMA co-ordination and replacement

end user

  • Software and hardware installation

  • Computer troubleshooting and repair

  • Co-ordination of warranty replacements

  • Bulk image cloning

 

ad hoc

  • Project-based / hourly rate

  • General troubleshooting

  • Configuration change

  • IT consulting

smarthands

  • Best for remote IT teams

  • Smarthands on the ground for physical mounting

  • Smarthands to provide console / local access to device

  • Competitive rates

 

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